Item Received In Damaged Condition/ Manufacturing Defect / Wrong Product Delivered. If You Have Received Damaged Product Or Wrong Item Please Mail Us On customersupport@ahesas.in With Your Order Number And Received Product Picture Within 24 Hours.If You Have Any Problem In Product You Have To Register A Complain Within 24 Hours.
Upon Approval Of Exchange Request By Our Refund & Replacement Team, Please Return The Damaged Or Defective Product To The Provided Warehouse Address Within 24 hours. Share The Tracking Number And Courier Service Details With Us Via Email.
After Receiving Your Returned Item, We Will Aim To Replace Or Exchange It Within 5-7 Business Days Following a Thorough Quality Check. If Replacement Isn't Feasible For Any Reason, We Will Process a Refund Within 7 Business Days.
In The Event That a Customer Wishes To Proceed With a Return Despite The Rejection Of Their Exchange Request Following Thorough Discussions With Our Return & Refund Team, We Kindly Inform You That a Refund Will Be Processed. However, Please Note That 40% Of The Total Paid Amount, Including Shipping Charges, GST, and Other Expenses, Will Be Deducted. Once We Have Received The Product From The Customer, We Will Process The Refund. The Refunded Amount Will Be Credited To Your Account Within 7 Working Days Upon The Receipt Of The Returned Item. We Appreciate Your Understanding In This Matter.
*If You Want To Return Or Exchange Then Ypu Have To Do Courier At Our Address Mention On Parcel. You Need To Call And Whatsapp. When We Get Your Parcel Then We Will Contact You And Amount Will Be Refund By Paytm , Google Pay Or Bank Transfer...
- Refund Amount Can Not Given In Cash, But Your Amount We Transfer On Bank
Each Product Is Quality Checked Verified And Then Shipped To Customer But Due To Manual Errors Can Happen And Hence We Refund Your Amount As Discuss From Company.
* Due To Following Factors Refund & Replacement Are Not There: -
Color Change : If In Color There Is Miner Difference That Is Not Accepted
For Demo: If You Click Red Color Product Picture In Your Phone Or Camera That Is Shown Like Dark Red Or Maroon Type.
So Kindly Inform You That In That Case Your Product Is Not Acceptable. - Color Accepted For Refund Like You Have Place Pink And Received Black So That Is Accepted.
PRODUCT RETURN AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :-
- Product is washed/damaged/worn
- Part of missing delivered full product
- Products must be in their original condition
- Products which were sold as combos/sets, are not eligible for return/replacement as individual items
- If, according to your opinion you don't like the product, this return reason is not acceptable
- Replacements will be made basis availability of that product on the website
- In case of damaged from your side, this product is non-refundable
* Size Issue:- If Available Size Then You Wants Different Size Then Tell At The Confirmation Call Time. If One Time Your Order Shipped Then No Change Or No Replace For Size Issue.
* Stitched Issue: - If We Send Unstitched Product Or Semi- Stitched Product And Stitched By Customer That Is Not Accept For Refund Or Replacement.
*Washed Product :- If Any Product Washed By Customer Then In That Case Product Not Accept For Refund Or Replacement.
* Cancellation System
- If You Want To Cancel The Order Then Send Mail Within 24 Hours After Place Order By You.
- If You Want To Cancel Order And Not Able To Send Mail Then Our Confirmation Team Call You For Order Confirmation At That Time Tell Them For Order Cancel. So We Will Cancel Your Order From Here.
- If You Want To Change Your Shipping Address You Have To Send Mail Within 24 Hours Otherwise After Shipped The Parcel Address Can Not Be Changed.
Thank You For Choosing Us. Please Note That We Do Not Offer Return Or Refund On Any Product, Except In Special Cases. All Return And Exchange Inquiries Must Be Initiated Through Email Correspondence. We Will Not Be Able To Respond To Your Refund Or Exchange Request In Any Other Way.
If You've Optioned For a Stitched Blouse Or Customization, Please Understand That The Product Becomes Non-Returnable And Non-Exchangeable.
* We Do Not Exchange / Refund Sale Items After All Discussion.
